Privacy Policy.

Tidy Works Manilva is a home renovation and improvement business based in San Luis de Sabinillas, Manilva, Málaga, Spain.

When you contact us by telephone, email or WhatsApp, we may receive information that you choose to provide, such as:

• Your name and contact details.
• Your telephone number or email address.
• Details of your property or project location.
• Information about your renovation requirements.
• Photographs, measurements or documents you choose to share.
• Messages and correspondence relating to your enquiry.

Technical data, such as IP addresses, browser information and website access logs, may also be processed by the website's hosting and security services.

Personal information is processed as necessary for the following purposes:

• Responding to enquiries and requests for quotations.
• Discussing and assessing renovation projects.
• Preparing estimates and communicating about proposed work.
• Managing agreed services and customer relationships.
• Meeting applicable legal, tax and accounting obligations.
• Maintaining the security and functionality of the website.

Personal information provided for a project enquiry is not automatically treated as consent to receive promotional communications.

Depending on the circumstances, the processing of personal data may rely on one or more of the following lawful bases under Article 6 of the GDPR:

• Pre-contractual steps or performance of a contract: responding to a requested quotation, assessing a project or delivering agreed services.
• Legal obligations: retaining information when required by tax, accounting or other applicable laws.
• Legitimate interests: maintaining website security, preventing misuse and managing proportionate business correspondence, where those interests are not overridden by your rights.
• Consent: for processing activities that require it, such as non-essential cookies or optional promotional communications.

Personal information may be processed by service providers where necessary to operate the website, communicate with customers or manage our services. These may include website hosting providers, email services, messaging providers and professional advisers.

Where personal data is transferred outside the European Economic Area, the applicable transfer mechanism and safeguards must be assessed according to the services actually used.

We do not use project enquiries as a basis for selling customer contact details to advertisers.

Personal information should only be retained for as long as it is needed for the purpose for which it was collected, subject to applicable legal requirements.

Enquiry information is retained for the period reasonably necessary to respond, follow up and manage any resulting project. Where services are contracted, relevant records may need to be retained for accounting, tax, contractual or legal purposes.

The specific retention periods applied by the business must be confirmed before this policy is published.

Under the GDPR, and subject to the applicable legal conditions, you may have the right to:

• Request access to your personal information.
• Ask for inaccurate information to be corrected.
• Request the deletion of your personal data.
• Request restriction of certain processing activities.
• Object to certain processing activities.
• Request data portability, where applicable.
• Withdraw consent at any time where processing relies on consent.

To make a request, email mikeburne15@gmail.com . We may need to verify your identity before processing the request.

You also have the right to lodge a complaint with the Spanish Data Protection Authority, the Agencia Española de Protección de Datos (AEPD) .

Appropriate technical and organisational measures should be maintained to protect personal information against unauthorised access, alteration, accidental loss and misuse.

No online service can guarantee absolute security. If you contact us electronically, please avoid sending unnecessary sensitive information.

Our website provides links to external services, including WhatsApp, Facebook and Google Maps.

When you use a WhatsApp enquiry button, your browser opens WhatsApp with a message prepared from the details you entered. You can review that message before choosing to send it. The enquiry is not automatically sent by the website form.

Once you visit an external service, that provider may process your personal information according to its own privacy terms.

The website also uses Google Fonts to display certain typefaces. The use of externally loaded fonts, as well as any other embedded third-party resources, should be included in the site's technical privacy review.

Websites may use cookies and similar technologies to support essential functionality, security, visitor preferences or analytics.

Some cookies are necessary for the operation of a website, while others may require your prior consent.

The categories, providers, purposes and durations of cookies actually used on this website must be established through a technical cookie audit. Any non-essential cookies must be managed through an appropriate consent mechanism before they are activated.

This Privacy Policy may be updated when our website, business practices or legal obligations change.

Any revised version will be made available on this page. Material changes to the way personal data is processed may also require additional notification.

For questions about this policy or the processing of your personal information, please contact:

Tidy Works Manilva
Email: mikeburne15@gmail.com
Telephone: +34 711 040 708
Manilva, Málaga, Spain